The parcel came in three weeks, the comb is packed in a box and a package, everything came without damage. I am very happy with the purchase, i was surprised that for such a price such a quality product can come. The comb heats up for a minute, perfectly smoothes the hair and, i was able to make her light waves as a styler. When heated, the plastic does not smell at all. I also really liked its size, compact, easy to fit in a medium size women's handbag. Seller recommend. In general, i am very, very pleased with the product, it is this model of comb that is an excellent alternative to professional stylers.